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Mission and Values

What we do and how we do it


Integra's mission is to facilitate recovery through safe and supportive environments.

Our commitment and focus

"We will provide in partnership:

  • a range of integrated services and move-on options
  • high quality monitoring, reporting, relational and procedural security
  • the right level of support and rehabilitation for each individual

thereby facilitating successful sustainable outcomes and community wellbeing"

Our approach

This recognises our role is to develop a good relationship with every client and to understand how best to support them to maximise their independence, quality of life and potential, whilst being in a position to work with them and statutory services to support their physical and mental wellbeing.

Our clients’ homes have their own individual areas, a lot of communal space and are designed to promote their rehabilitation and recovery of our clients whilst being homely. All residential care homes are single gender (i.e. all male or all female) and staffed 24 hours per day.

Our operations, training and ethos are based upon delivering effective relational and procedural security.

We recognise the value of consistency and effective multi-disciplinary working in providing an overall environment in which individuals can make good progress towards their agreed goals.


Integra's values are at the heart of our approach. Our four core values are:

  • Community - we are committed to the wellbeing of all
  • Ownership - we are accountable for results
  • Adaptitude - our own word meaning 'adaptability', 'aptitude' and 'attitude'
  • Learning - our focus is on continual improvement of self, for others and of our service

We recognise that every individual’s wants, wishes and needs are varied and this is reflected in our holistic approach.

Integra encourages all staff and visitors to be mindful that they are visitors in each client's home.

Our clients expect and enjoy privacy, dignity and respect. There is equality of treatment without prejudice to gender, age, religious beliefs, ethnicity, disability or sexuality.



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Integra welcomes referrals for men and women over 18 with a mental health diagnosis and/or a learning disability. 

We have residential care, supported living and outreach services in Cardiff, Carmarthenshire, RCT and Swansea.

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Service Overview

Integra provides residential care, domiciliary care and supported living services.

We support clients across South Wales. 

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Job Vacancies

Apply for a job with Integra

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